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Forum: Qian Hu 31-05-2017, 11:26 AM
Replies: 90
Views: 123,228
Posted By Qian Hu
I see and sorry to hear that boss. Thanks for...

I see and sorry to hear that boss. Thanks for letting me know and yes we'll work to bring in more light options for Arowana lovers!
Forum: Qian Hu 29-05-2017, 10:17 AM
Replies: 90
Views: 123,228
Posted By Qian Hu
Good morning boss, we are so sorry to hear about...

Good morning boss, we are so sorry to hear about the problems you are facing with the ballast. We would like to help replace the ballasts for you if you still have your light.
Forum: Qian Hu 20-01-2017, 10:09 AM
Replies: 90
Views: 123,228
Posted By Qian Hu
Hi Toksinorita! Kindly note that we do not carry...

Hi Toksinorita! Kindly note that we do not carry that item.
Forum: Qian Hu 20-01-2017, 10:08 AM
Replies: 90
Views: 123,228
Posted By Qian Hu
Hi Ethan! Sorry for the above reply, kindly note...

Hi Ethan! Sorry for the above reply, kindly note that we do not carry Arowana Miracle Lamp anymore.
Forum: Qian Hu 19-01-2017, 06:25 PM
Replies: 90
Views: 123,228
Posted By Qian Hu
Hi Toksinorita, we are sorry to informed you that...

Hi Toksinorita, we are sorry to informed you that we do have any stock availability for the size you are asking for and this item will be discontinued for future development of new Arowana lighting...
Forum: Qian Hu 19-01-2017, 10:41 AM
Replies: 90
Views: 123,228
Posted By Qian Hu
Hi Ethan! Thank you for your interest! May I know...

Hi Ethan! Thank you for your interest! May I know what sizes are you looking into for your Aro Miracle lamp for red?:)
Forum: Qian Hu 20-12-2016, 06:59 PM
Replies: 90
Views: 123,228
Posted By Qian Hu
Hi AroSam, thanks for your enquiry! No the Super...

Hi AroSam, thanks for your enquiry! No the Super Sun T5 does not emit UVB, there are specialized bulbs like our ReptilePro tube and bulbs that contain UVB.
Forum: Qian Hu 26-09-2014, 10:38 AM
Replies: 90
Views: 123,228
Posted By Qian Hu
Hi bro, We have been constantly monitoring...

Hi bro,

We have been constantly monitoring and improving our ballast quality. And there is a few replacement being done to the ballast.
Forum: Qian Hu 03-09-2014, 12:18 PM
Replies: 90
Views: 123,228
Posted By Qian Hu
Hi bro, Sorry to inform that we do not have...

Hi bro,

Sorry to inform that we do not have the specific information on the UVB% unlike the T8 or T5 light tube which do have it specifically.
Forum: Qian Hu 03-09-2014, 12:15 PM
Replies: 90
Views: 123,228
Posted By Qian Hu
Hi Tom, I had prepared 2 ballast for you and...

Hi Tom,

I had prepared 2 ballast for you and will you be able to PM me your contact number so that I am able to get our retail guys to give you a call to make the arrangement. Thanks a lot.
Forum: Qian Hu 29-08-2014, 11:38 AM
Replies: 90
Views: 123,228
Posted By Qian Hu
Hi Tom, Kindly check that will you be able...

Hi Tom,

Kindly check that will you be able advice me on the model that you are checking on the ballast. As 48 watts, it seem to be the submersible version and not the external version, thanks for...
Forum: Qian Hu 14-07-2014, 10:14 AM
Replies: 90
Views: 123,228
Posted By Qian Hu
Hi bro, You are welcome. We welcome and...

Hi bro,

You are welcome. We welcome and appreciate your feedback so that we are able to constantly improve on our product quality and after sales service. :)
Forum: Qian Hu 09-07-2014, 05:14 PM
Replies: 90
Views: 123,228
Posted By Qian Hu
Hi bro, We apologized that you had a bad...

Hi bro,

We apologized that you had a bad experienced with us when you are here for your exchange. We will look into this feedback here and improve on our aftersales services. And we are also...
Forum: Qian Hu 04-07-2014, 10:47 AM
Replies: 90
Views: 123,228
Posted By Qian Hu
Hi, The tanning LED will help to tan the...

Hi,

The tanning LED will help to tan the fish and gives it a deeper coloration and tone but the effect that result from the tanning might or might be forever depending on the fish or any other...
Forum: Qian Hu 16-04-2014, 01:04 PM
Replies: 90
Views: 123,228
Posted By Qian Hu
Hi, We will like to apologise for the...

Hi,

We will like to apologise for the quality issues on our lighting ballast that some of you had faced. We value and treasure our customers feed back and we are constantly working closely with...
Forum: Qian Hu 21-01-2014, 04:35 PM
Replies: 90
Views: 123,228
Posted By Qian Hu
Hi, Thanks alot for your valuable feedback...

Hi,

Thanks alot for your valuable feedback and we will take it seriously and try our very best to improve on the ballast quality.
Forum: Qian Hu 26-02-2011, 01:03 PM
Replies: 90
Views: 123,228
Posted By Qian Hu
Thanks bro for helping me posting the video. :)

Thanks bro for helping me posting the video. :)
Forum: Qian Hu 26-02-2011, 12:34 PM
Replies: 90
Views: 123,228
Posted By Qian Hu
Sorry, kindly do try again. First time upload...

Sorry, kindly do try again. First time upload video and unsure of the setting.:confused:
Forum: Qian Hu 26-02-2011, 11:37 AM
Replies: 90
Views: 123,228
Posted By Qian Hu
Dear Friends, Uploaded a short video clip on...

Dear Friends,

Uploaded a short video clip on the different between without Arowana Miracle Lamp and with Arowana on a Red Arowana. The few seconds of the video is only with T5 lighting and after...
Forum: Qian Hu 21-02-2011, 02:52 PM
Replies: 90
Views: 123,228
Posted By Qian Hu
Dear Friends, We are please to inform that...

Dear Friends,

We are please to inform that the Miracle Lamp is officially introduce to the LFS today. Stocks will mostly be available for sale in LFS within this week.

Check out Aqua Zonic...
Forum: Qian Hu 15-02-2011, 11:14 AM
Replies: 90
Views: 123,228
Posted By Qian Hu
Apologised for the confusion. Below is the...

Apologised for the confusion. Below is the different between ST and OH

ST = It is a strip single LED that is able to be place in front of your tank.

OH = It is a top light set that have more...
Forum: Qian Hu 15-02-2011, 11:11 AM
Replies: 90
Views: 123,228
Posted By Qian Hu
It should not be a problem but nevertheless, it...

It should not be a problem but nevertheless, it depends on individual preferences on the brightness in the tank.
Forum: Qian Hu 15-02-2011, 11:03 AM
Replies: 90
Views: 123,228
Posted By Qian Hu
Hi, sorry for late reply. This is a light set,...

Hi, sorry for late reply. This is a light set, not light tube.
Forum: Qian Hu 11-02-2011, 06:30 PM
Replies: 90
Views: 123,228
Posted By Qian Hu
Arowana Miracle Lamp

Dear Friends,

Searching the whole world to find the most suitable lighting for your beloved Gold or Red Arowana?? Search no more, Aqua Zonic Arowana Miracle lamp is the lamp you are looking for. ...
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